|
Created real time statistics program. Browser based client, with ASP generating
an XML document on the fly at a user-specified time interval, then shipping the
XML to the clients browser, formatted with XSL Style Sheet, and displayed.
Server side uses a custom written backend application writing data into a MySQL
or Pervasive Database. Folio.
Technologies: IIS Web Server, ASP, XML, XSL, MySQL and Pervasive Databases. | |
|
Developed software package that allows real time observations of agents in a
call center environment. A Supervisor has the ability to listen in on any agent
in their call center (or in any of multiple call centers throughout the world)
in real time to evaluate the performance of their agents. In addition a
recording is made and processed into industry standard Real Audio format for
later playback.
Technologies: Dialogic Hardware and Real Time Voice Processing API, C/C++, RealAudio SDK | |
|
Company-wide software tracking program.
Initially designed to be a system to handle bug requests on software released,
it has since grown into a bug report, feature request, general inquiry and
basic HR system. Full set of reports, with multiple historical views of data
within the database. All information is stored and can be displayed in a
multitude of ways. Implemented with ASP and HTML on IIS 4&5 on Windows NT 4
Server & Windows 2000 accessing a Pervasive Database through a ODBC
Connection. Folio.
Technologies: IIS Web Server, ASP, Pervasive Database. | |
|
Web base reporting package for Call Centers. Over 80 reports with a variety of
options. Written in ASP with supporting executables and Database technologies.
Folio.
Technologies: Crystal Reports, IIS Web Server, ASP. | |
|
Systems Administrator/IT Manager. Responsible for setup and maintenence of all servers. Windows and Linux based network. Responsible for client PC's within Telecorp.
Technologies: Windows NT/2000, Linux, Postfix, Apache, Scripting (bash), Microsoft SourceSafe |
| Daily administration of multiplatform environment. Linux and Windows NT Servers, Linux and Windows 9x clients. | |
|
Daily administration of multiple web sites, generated with in house software and
connected to an Oracle database.
Technologies: Oracle, Perl. | |
|
Created scripts for enhanced security and ease of administration.
Technologies: ksh, bash, Perl. |
| Design and implementation of a mixed Operating System Environment - SunOS, Solaris, Linux and Windows NT. | |
| Maintenance of user accounts and daily administrative duties. | |
| Supporting the needs of 40 clients connecting to 5 different servers, both Solaris and Windows NT. | |
|
Creation and maintenance of a corporate intranet containing all development
documentation for the REEL Software project.
Technologies: NIS Authentication, NFS, Apache web server. |
| Collaborate with Administration, Faculty, and Students of Michigan State University to promote Windows NT and the Microsoft Development Tools. | |
| Multimedia demos on Microsoft Development Tools to Students and Faculty on campus. (Group sizes from 10 to 100.) | |
| Help plan and implement new hardware and software strategies within Computer Science department. | |
|
Authored two white papers on strategies to increase penetration of our product
with our customers.
Technologies: Microsoft PowerPoint, PaintShop Pro, Microsoft Word. |
| Microsoft Windows NT 4.0/2000 | Microsoft Windows 3.x/95/98 |
| Apple Macintosh OS 6.x/7.x/8.x/9.0 | Apple Macintosh OS X Server |
|
NeXTStep/OpenStep 2.x/3.x/4.x (Intel and NeXT Hardware) |
Sun Solaris (Intel and Sun Hardware) |
|
Silicon Graphics Irix (5.x/6.x) |
Linux (RedHat and Mandrake distributions on Intel and Sun Hardware) |
| Microsoft Visual Studio 97/6.x | PHP |
| Perl | ASP - VBSript |
| GNU GCC/G++ | DemoShield / NSIS Installer |
| Microsoft Visual Test | Borland Delphi 4 & 5 |